We aim to expand our services portfolio with a product for analysing customer feedback in the retail industry, as this is provided directly or indirectly. Direct feedback can be collected through emails and web forms, while customers may indirectly place complaints about products sold in the retail industry on various social media. Our envisaged platform-based product will be able to monitor customer feedback and analyse it to accelerate the effectiveness of customer service operations.
Of key technologies that we use, we may refer to analytics, programming in Java, Python, C#, .NET / .NET Core, MS SQL Server, MS Azure, PostgreSQL, ReactJS, WordPress, Elasticsearch and Kibana. We also have extensive experience in Server Management and IT Support.